Responsible for supporting the Branch Manager by overseeing the efficient operation of the branch
Ensures all operational functions are properly performed by the staff
Convey a feeling of trust, service, security, and satisfaction to both the customer and staff
Overseeing the teller function, ATM balancing, night depository processing, Thillens Processing, and customer service duties
Assists the Branch Manager in providing coaching and direction to branch staff in both sales and service activities
Supports the Branch Manager in their absence
Periodically travel to another branch location to help with staffing coverage
Demonstrated scheduling flexibility required

High School Diploma or equivalent required
Excellent customer service and oral communication skills
2+ years of experience assessing and meeting the needs of customers and/or problem solving
2+ years of leadership experience including coaching, training or mentoring
2+ years of Prior managerial/supervisory experience
2+ years of cash handling experience
Strong knowledge of Microsoft Office preferred
Prior banking experience strongly preferred

Assistant Branch Manager

Key skills