Direct the end-to-end payroll process for all U.S. employees, ensuring timely and accurate payroll cycles, including regular, off-cycle, and special payrolls.
Serve as the primary liaison with ADP, managing the performance and delivery of outsourced payroll services, resolving issues, and ensuring adherence to service level agreements.
Oversee the administration of all types of employee leaves (FMLA, disability, paid/unpaid leave), ensuring accurate payroll integration and compliance with applicable laws and policies.
Generate, review, and distribute payroll reports and analytics for internal stakeholders, auditors, and regulatory bodies. Ensure data integrity and confidentiality in all reporting activities.
Ensure payroll practices comply with federal, state, and local laws, as well as internal policies. Lead payroll audits and support internal and external audit processes.
Identify and implement process enhancements to increase efficiency, accuracy, and employee experience. Collaborate with IT and HRIS teams to optimize payroll systems and integrations.
Lead, mentor, and develop the payroll team member(s), fostering a culture of continuous improvement, accountability, and professional growth.
Oversee relationships with third-party vendors related to payroll, timekeeping, tax processing, and leave administration.
Ensure timely and accurate filing of all payroll taxes and related regulatory documents.
Act as an escalation point for complex payroll issues and employee inquiries, ensuring timely and satisfactory resolution.
Develop and deliver clear communications to employees and leadership on payroll policies, deadlines, and changes.
Requirements
Bachelor’s degree in Accounting, Finance, Human Resources, or related field; Master’s degree or CPP certification preferred.
10+ years of progressive payroll experience, including leadership in a large, multi-state organization; financial services or banking experience strongly preferred.
Demonstrated experience managing outsourced payroll relationships, especially with ADP.
Expert knowledge of payroll regulations, tax laws, and compliance requirements.
Exceptional analytical, problem-solving, and organizational skills.
Proven ability to lead, develop, and motivate teams in a fast-paced environment.
Strong communication and interpersonal skills, with ability to interact effectively across all levels of the organization.
Advanced proficiency with payroll systems (ADP preferred), HRIS, and Microsoft Office Suite.
Experience with process improvement initiatives and change management.
High level of integrity and discretion handling confidential information.