Achieve each client's marketing objectives through branded merchandise solutions
Perform product research and sourcing, create presentations to present recommendations directly to the AE and clients
Manage a portfolio project timelines, priorities, costs, and logistical complexities with varying clients
Manage client expectations through professional and effective communication of project changes, order timelines and status updates to internal and external stakeholders
Produce creative and accurate quotes using innovative product ideas
Develop strong domestic/international vendor relationships for resourceful sourcing and quoting strategies, balancing the client’s and company’s business needs
Coordinate the ordering and return of samples for client presentations
Enter sales orders via the Company’s proprietary system
Maintain accurate and up-to-date records of quotes, orders and art proofs
Generate reports to track open orders and billing progress
Other duties based on business needs

3+ years experience in a project management role
5+ years in sales support experience in the promotional product industry is a MUST
Highly proficient in Microsoft applications (Word, Excel, Outlook, etc.) especially in PowerPoint
Proficient in ERP systems i.e. NetSuite
Enjoy problem-solving, and helping customers
Comfortable making judgment calls, and prioritizing workload
Professional and polished oral, written and interpersonal communication skills
Motivated by working in a goal-oriented, deadline-driven team with autonomy in how you work
Ability to deliver under deadlines with a high level of accuracy
Curious, flexible and good humored with a positive “can do” attitude
Active participant in giving and receiving in appreciative and constructive feedback
Motivated learner that will take advantage of on-the-job training, complementary training programs, career mentorships, and stretch assignments

Account Manager, Sales Support

Key skills