Medical Billing Supervisor

Role Overview

• Oversee the billing, collections, and cash posting functions of the revenue cycle
• Provide daily guidance and support to the team to meet OCHIN key performance indicators for financial health
• Work with the Operations Manager to develop strategic plans for operational efficiency
• Maximize collection potential by collaborating with cross-functional departments
• Establish and maintain relationships with client representative(s) to resolve issues with processes and workflows
• Responsible and accountable for the coordinated management of multiple related projects directed toward organizational objectives
• Hire, develop, motivate, and coach a team of individuals
• Perform quality review of staff based on established metrics
• Ensure staff has adequate information and training to perform assigned tasks

Requirements

• Certificate or equivalent relevant combination of education and experience
• High school diploma, GED, or a combination of relevant experience and some higher education is required
• Bachelor's or associate degree in business or relevant area of study preferred
• 5 years’ experience working in healthcare with at least two years of managerial or project leadership experience
• Coding experience or CPC
• Certified Professional Coder helpful
• Experience with Acute Care EHR software, EPIC, is required, specifically expertise in HB Resolute module
• Experience with HB Claims, Prelude, Cadence and EpicCare modules preferred
• For HB focused positions, Critical Access Hospital or Method 2 Billing experience preferred
• Must be a self-motivated team player with significant experience in physician office or medical practice revenue cycle management
• Must be familiar with ICD-10, CPT, and/or HCPCS Coding Systems as well as claim forms such as CMS-1500 and UB-04
• Understand external rules and regulations as they relate to healthcare billing and collections (e.g. Medicare, Medicaid, state laws, HIPAA)
• High level of research and root cause analysis and problem-solving capabilities, superior attention to detail
• Extensive analytical skills and the ability to communicate decisions, procedures, and processes clearly
• Demonstrate creativity and a willingness to change and adapt as needed
• Proficiency with standard office equipment and software such as Microsoft Office, specifically high aptitude in Microsoft Excel
• Must be willing to travel as necessary to accomplish departmental and organizational goals

Benefits

• Comprehensive range of benefits
• Generous compensation package
• Health insurance
• Paid time off
• Professional advancement opportunities