Train client admins on the RainFocus tools and processes as necessary
Configure the RainFocus platform
Work with clients to identify business requirements
Facilitate holistic system configuration
Identify and mitigate risks to achieve implementation success
Follow best practices for implementing RainFocus products
Consult with clients on new ideas and best practices
Document requirements, solution designs and testing plans
Provide regular updates on milestones and tasks to project managers
Engage in regular touch points with internal and client teams
Communicate issues and risks to project managers and leadership
Balance priorities across multiple assignments
Thoroughly track tasks and complete all assignments on time
Contribute to implementation tools, processes and templates
Requirements
Has software implementation experience (less than 3 years)
Solutions delivery through platform configuration, not custom development.
Ability to think strategically to ensure solution supports business goals
Ability to work independently, problem-solve, improvise
Perform consistently under pressure
Great communication skills, both written and verbal
Team players only
Must be able to travel domestically or internationally up to 20%
Experience implementing SaaS platforms for Enterprise level clients, including gathering and documenting complex requirements, configurations, and integrations.
Proven success in creating efficiencies through process design, including outlining and measuring adoption, both internal and client-facing.
Proven track record in delivering innovative and creative solutions
Experience with HTML, CSS, SQL, JSON
Tech Stack
SQL
Benefits
competitive salaries
competitive benefits
401k
generous PTO
countless other team building activities
Associate Solution Consultant at RainFocus | JobVerse