Lead the development and execution of product research and strategy for digital banking products
Conduct market research, customer segmentation, and competitive analysis to identify trends, opportunities, and threats
Define and communicate the short-term and long-term product vision, strategy, and roadmap in alignment with organizational goals
Collaborate with cross-functional teams (Product, Technology, Marketing, Compliance, Operations) to develop business cases and strategic recommendations for new product initiatives and enhancements, and drive product innovation and delivery
Evaluate emerging technologies, fintech partnerships, and industry best practices to inform product strategy
Monitor product performance metrics and customer feedback to inform continuous improvement
Present research findings, strategic plans, and recommendations to executive leadership
Mentor and develop junior team members in research and strategy disciplines
Perform other duties as assigned

Bachelor’s Degree required; Degree in Business, Finance, Economics, Marketing, or related field preferred
Minimum of 8 years of experience in product management, product strategy, or product research within digital banking, fintech, or financial services required; experience in consumer digital banking preferred
Experience with market research methodologies, data analysis, and strategic planning
Strong analytical, problem-solving, and presentation skills
Ability to influence and collaborate across all levels of the organization
Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)
Excellent verbal, written, and interpersonal communication skills
Strong organizational skills and attention to detail
Outstanding problem-solving and time management skills
Self-motivated, self-directed, and results-oriented
Adaptable and able to multitask in a fast-paced environment
Can work independently and within a team; solution-oriented with a collaborative approach

Comprehensive health, dental, and vision plans
4 weeks PTO
401k + company match
Metro SmartTrip benefits ($50/mo)
Remote or hybrid work schedules for most positions
Incentives for purchasing solar panels, electric vehicles, biking to work, etc.
Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more!
Best Workplaces for Commuters 2023 & 2024 winner
The Washington Post Top Workplaces 2023, 2024, and 2025 winner
American Banker Best Banks to Work For 2023 winner

VP, Product Research & Strategy, Digital Banking

Key skills