Vice President, Engineering

Bloomerang is dedicated to empowering nonprofits through innovative technology and support. The Vice President of Engineering will lead the technical strategy for fundraising and payment systems, ensuring operational excellence and driving AI innovation to enhance nonprofit fundraising capabilities.

Responsibilities:

• Lead and scale a high-performing engineering organization responsible for fundraising tools and payment processing systems serving the nonprofit sector
• Drive technical execution across our PHP/React fundraising platform and .NET Core/React payments services, ensuring reliability, performance, and rapid feature delivery on AWS infrastructure
• Own the operational excellence of our payments systems, including uptime, transaction reliability, PCI compliance, and seamless onboarding for customers across the Bloomerang platform
• Contribute to and execute our AI-native product strategy, building co-pilot and agent capabilities that help nonprofits optimize campaigns, predict donor behavior, and automate fundraising workflows
• Champion and drive AI tool adoption across your teams, pushing engineers to fundamentally rethink how they build software using tools like Cursor, Claude Code, AI-powered code review and quality analysis tools, and emerging AI coding assistants, while partnering with other engineering leaders to define shared adoption quality and impact metrics
• Challenge teams to operate with a different mindset: faster iteration cycles, higher leverage per engineer, and a willingness to reimagine existing workflows rather than incrementally improve them
• Collaborate with Product leadership to develop predictive analytics, intelligent giving experiences, and AI-powered features that differentiate Bloomerang in the nonprofit fundraising market
• Establish technical roadmaps that balance payments platform stability and compliance requirements with aggressive innovation in AI-powered fundraising capabilities
• Ensure secure, PCI-compliant payment processing and donor financial data management while maintaining the highest standards for data protection and privacy
• Build and mentor engineering leadership, fostering a culture of accountability, intensity, and continuous improvement where leaders at every level do hard things and hold each other to high standards
• Partner with cross-functional leaders to deliver high-quality software on aggressive timelines that support our growth trajectory
• Get hands-on when needed, whether that's debugging a production payments issue, reviewing architecture decisions, or pairing with a team to unblock a critical initiative

Requirements:

• 15+ years of software engineering experience with at least 10 years in senior leadership roles, preferably including experience scaling engineering teams through high-growth phases
• Proven track record building and leading engineering teams of 30+ engineers across multiple products or domains, with demonstrated ability to set and maintain a high performance bar
• Experience with payment processing systems, fundraising/donation platforms, or financial transaction infrastructure, including familiarity with PCI-DSS compliance and payment security requirements
• Curiosity and conviction around AI's impact on software development, with hands-on experience driving adoption of AI coding and quality tools and measuring their impact on team velocity and output quality
• Technical expertise across PHP, .NET Core, React, and AWS cloud infrastructure, with the ability to make sound architectural decisions across heterogeneous technology stacks
• Experience managing complex technical integrations, platform migrations, and production systems where reliability and uptime are non-negotiable
• A leadership style that combines high expectations with humility. You hold teams accountable, but you're equally willing to roll up your sleeves and work alongside them
• Strong collaboration skills with product leadership, with experience translating business requirements into technical strategy in fast-moving competitive markets
• Experience with DevOps practices and toolchains for continuous delivery at scale, particularly in regulated or compliance-sensitive environments
• Excellent communication skills with ability to influence technical direction across multiple engineering teams and stakeholder groups, including clear and direct communication with executive leadership