Client Delivery Project Manager – Commercialization

Role Overview

• The CDE Commercialization Project Manager will initiate, plan, organize, lead and control cross-functional product and technology projects that are complex and/or medium to large in scope and impact.
• Build relationships with Velera’s largest business unit leaders, acting as a point of contact between Client Delivery Experience, Product, Sales and IT.
• Responsible for communication, development, commercialization and operationalization of Velera Products and Solutions being delivered to clients.
• Perform as a CDE liaison with the product development/lifecycle.
• Lead and manage the project lifecycle to efficiently deliver multiple project initiatives.
• Partner with product and technology leaders to prioritize initiatives, negotiate financial and resource commitments, confirm availability and build delivery schedules.
• Work with CDE, Product and IT to architect, design, prototype and develop solutions that enable quality implementation and improve speed of “on-boarding” solutions.
• Assemble project team members; assign individual responsibilities; facilitate meetings and presentations.
• Define scope and objectives for complex product releases, with a focus on implementations and operations.
• Prioritize requirements for the business.
• Establish onboarding requirements and timelines in accordance with Solution Sales goals and market messaging.
• Manage the implementation of internal initiatives, major and minor system or product enhancements, client solutions and applicable decommissions.
• Deliver effective, accurate, and consistent communication to project teams, management, external clients and vendors.
• Understand interdependencies and lead times to develop a comprehensive schedule or priority task plan.
• Oversee completion of project tasks, manage conflicts, clarify gaps and escalate risks/issues as needed for improvements.
• Provide technology guidance and clarify process gaps.
• Work directly with key internal stakeholders and executives to negotiate, escalate, and resolve issues with priority.
• Identify changes that impact scope, cost or schedule and initiate the appropriate change control and/or change management process.
• Ensure proper documentation is established, maintained and stored for policies, processes and procedures to streamline and optimize client delivery of products and services.
• Provide timely reporting of project hours, status, performance, risks and escalations.

Requirements

• Five (5) years of project management experience required.
• Three (3) years of implementations and/or technical delivery in the financial services industry required or current contractor resource in the same or equivalent position performing all job requirements.
• Three (3) years of card processing experience highly preferred
• Bachelors Degree in Business Systems, Information Technology or equivalent combination of training and/or experience required.

Benefits

• Competitive wages
• Medical with telemedicine
• Dental and Vision
• Basic and Optional Life Insurance
• Paid Time Off (PTO)
• Maternity, Parental, Family Care
• Community Volunteer Time Off
• 12 Paid Holidays
• Company Paid Disability Insurance
• 401k (with employer match)
• Health Savings Accounts (HSA) with company provided contributions
• Flexible Spending Accounts (FSA)
• Supplemental Insurance
• Mental Health and Well-being: Employee Assistance Program (EAP)
• Tuition Reimbursement
• Wellness program