Senior Director – Health System, UC, LTC Channels Lead

Role Overview

• Provide strategic leadership to shape the team’s overarching vision, guide integrated go‑to‑market strategy development, and drive coordinated tactical execution across the Health Systems, Long‑Term Care, and Urgent Care channels.
• Apply customer insights and market dynamics to guide channel planning and optimize Primary Care portfolio performance.
• Represent the HULC channel perspective in key planning forums to ensure customer and channel considerations inform portfolio strategies.
• Serve as a strategic thought partner to senior leadership, providing channel expertise and customer-informed recommendations.
• Coordinate with leads across marketing, sales, medical, access, and analytics teams to ensure alignment and cohesive execution across the Primary Care franchise.
• Help identify opportunities for innovative, integrated solutions that meet the evolving needs of Health Systems, LTC organizations, and Urgent Care networks.
• Lead, coach, and develop a team of six high-performing colleagues, fostering a culture of accountability, collaboration, and continuous improvement.
• Establish clear priorities, performance expectations, and development plans to build strong channel expertise within the team.
• Oversee the design and execution of operational processes that enable proactive planning and cross-functional coordination across the Primary Care business.
• Drive strong business management discipline to ensure execution excellence and alignment with the broader Customer & Channel Group vision.

Requirements

• Educational background: BA/BS with 12+ years of experience or MBA/MS with 10+ years of experience
• Healthcare Experience: 10+ years of relevant work experience in healthcare
• Deep expertise and knowledge of the dynamic US health system landscape with relevant experiences in the commercial/marketing business
• Leadership Skills: Executive presence and ability to interact effectively with all levels of the organization; Demonstrated ability to develop senior leadership presentations
• Exceptional interpersonal skills and mastery of working in a matrix environment as a team player
• Demonstrated ability to manage complex situations in a matrix organizational structure through the participation in or leadership of cross-functional teams, strong team membership skills
• Strategic & Analytical Skills: Prior quantitative analytics experience heavily preferred
• Prior experiences in the commercial/marketing business
• Demonstrated business acumen, very strong analytical skills, and strategic mindset
• Strong writing, presentation and influencing skills.
• Nice-to-Have PhD or JD with 7+ years of experience OR MD/DVM with 5+ years of experience.

Benefits

• Eligible for Relocation Package – NO
• NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
• Position is considered Flexible, and colleagues are expected to comply with Log In For Your Day (LIFYD) requirements at site location (e.g. about 2.5 days a week in office)