About this role

Define and lead the customer expansion event strategy aligned with customer marketing, account management, and revenue goals.
Shape a cohesive global event portfolio that enhances adoption, showcases value realization, and supports multi-product expansion.
Own outcomes tied to customer retention, expansion pipeline influence, product adoption, and executive engagement.
Build event experiences that elevate customer advocacy, deepen relationships, and reinforce strategic partnership with key accounts.
Lead large-scale and high-touch customer events, ensuring high-quality execution and measurable business value.

Extensive experience leading customer-focused events in B2B or enterprise environments
Proven ability to influence senior executives, customers, and cross-functional stakeholders
Strong competency in event communications, content strategy, and customer engagement
Demonstrated ability to manage complex budgets, vendors, and global programs
Exceptional interpersonal, strategic planning, and decision-making skills.

Senior Marketing Manager – Customer Expansion

Key skills