Act as the go-to expert for complex technical cases involving network security, identity integrations, and secure connectivity.
Troubleshoot advanced issues related to firewall policies, VPN configurations, SD-WAN, and secure application delivery.
Integrate and support Microsoft Entra ID, Okta, and other identity providers for SSO, federation, and conditional access scenarios.
Perform in-depth analysis of authentication flows (SAML, OAuth 2.0, OpenID Connect) and resolve associated token or access issues.
Partner with Engineering and Product teams to influence long-term security and networking improvements.
Create and maintain knowledge base articles, technical documentation, and best practice playbooks for internal and external audiences.
Mentor frontline solution engineers and contribute to internal training and enablement programs.
Participate in customer engagements, security workshops, and architecture reviews as a trusted technical advisor.

5+ years of experience in network security, identity management, or enterprise networking.
Strong expertise in firewalls, VPNs, SD-WAN, and zero trust architectures.
Hands-on experience integrating with Microsoft Entra ID (Azure AD) and/or Okta.
Deep understanding of SAML, OAuth2.0, and OpenID Connect protocols.
Proven ability to analyze network traffic, logs, and device-to-cloud communications for complex issue resolution.
Excellent written and verbal communication skills with the ability to explain technical topics clearly to varied audiences.
A customer-first mindset with a passion for secure design and problem-solving.

Subject Matter Expert – Security & Networking Technologies

Key skills