Act as the go-to expert for complex technical cases involving network security, identity integrations, and secure connectivity.
Troubleshoot advanced issues related to firewall policies, VPN configurations, SD-WAN, and secure application delivery.
Integrate and support Microsoft Entra ID, Okta, and other identity providers for SSO, federation, and conditional access scenarios.
Perform in-depth analysis of authentication flows (SAML, OAuth 2.0, OpenID Connect) and resolve associated token or access issues.
Partner with Engineering and Product teams to influence long-term security and networking improvements.
Create and maintain knowledge base articles, technical documentation, and best practice playbooks for internal and external audiences.
Mentor frontline solution engineers and contribute to internal training and enablement programs.
Participate in customer engagements, security workshops, and architecture reviews as a trusted technical advisor.

5+ years of experience in network security, identity management, or enterprise networking
Strong expertise in firewalls, VPNs, SD-WAN, and zero trust architectures
Hands-on experience integrating with Microsoft Entra ID (Azure AD) and/or Okta
Deep understanding of SAML, OAuth2.0, and OpenID Connect protocols
Proven ability to analyze network traffic, logs, and device-to-cloud communications for complex issue resolution
Excellent written and verbal communication skills with the ability to explain technical topics clearly to varied audiences
A customer-first mindset with a passion for secure design and problem-solving.
Preferred Qualifications: Experience supporting secure network deployments across hybrid or multi-cloud environments. Familiarity with Workspace ONE UEM, Intune, or similar platforms with strong security posture. Certifications such as CISSP, CCNP Security, CEH, or Microsoft Identity and Access Administrator (SC-300).

Subject Matter Expert – Security & Networking Technologies

Key skills