Manage core administrative processes for the EC team, including procurement, contracting, vendor management including payment, petty cash, and logistics support, and support response teams with administrative needs
Develop, maintain and improve procedures and systems for operational documentation, financial tracking, procurement files, and compliance logs.
Ensure all team and response operational and admin processes are aligned with global policies and procedures.
Develop and maintain a centralized repository of templates, SOPs, decision memos, tools, and good practices for both team operations and response admin.
Provide surge capacity during the earliest phases of crisis responses, acting as an additional operator supporting scoping, setup, and early implementation.
Run or support the “back office” of a response launch, including procurement, vendor coordination, logistics, travel, and financial tracking.
Maintain compliance with GD policies and operational standards throughout response activities.
Capture lessons learned during responses and contribute inputs to post-response debriefs and product improvements.
Support management of crisis response surge rosters, ensuring a systematic approach to deployments and fostering a learning mindset.

4+ years of experience in operations, administration, or program delivery — ideally in humanitarian response, development, or technology-for-good settings.
Strong organizational and project management skills — able to balance multiple priorities and manage complex logistics.
Deep understanding of and commitment to procurement and financial principles, policies and procedures and a willingness to drive compliance.
Proven ability to manage budgets, procurement, and compliance processes.
Excellent follow-through and reliability; you anticipate needs and close loops effectively.
Strong communication and coordination skills across cultures, teams, and geographies.
Comfort working in ambiguity and creating structure for evolving systems.
Bonus: familiarity with humanitarian response operations, donor compliance, or cross-functional program management.

Operations & Admin Manager, Emergency Cash

Key skills