Account Executive

Role Overview

• Serve as the first human contact with business customers and introduce them to MOO service, design, and product offerings
• Leverage moderate skill in influencing and resilience to fully understand prospective business client needs and inspire them through thoughtful value driven proposals
• Leverage moderate to advanced qualifying skills to access the level of an opportunity and make strong recommendations and accurate forecasting assumptions
• Onboard new client accounts for first order(s) and subscription and facilitate a seamless introduction to an Account Manager or Customer Success team
• Provide live demonstrations of our business platform, help prospective clients product product samples, and educate on our product and service offerings
• Maintain a strong understanding of MOO products and services to present thoughtful and creative recommendations to prospective clients in order to win their business
• Work with MOO team of internal designers to ensure client designs will shine on paper and branded merchandise products
• Keep clear records of work in Sales Department CRM system so that the department can work as a team to ensure the best client experience
• Manage a pipeline of both prospect and recently onboarded client accounts, actively contacting leads and opportunities from multiple channels
• Leverage moderate closing skills to achieve and exceed monthly new account and revenue targets
• Meet and exceed daily outbound activity requirements
• Accurately forecast anticipated monthly achievement upward to sales manager and at times other leaders in the business
• Engage in weekly coaching sessions and 1:1s with sales manager
• Be an active member of assigned sales team and wider department by being an engaged participant in team meetings and strategy sessions

Requirements

• Motivated to make 35+ outbound calls a day
• Leverages sales skills and moderate to advanced level business acumen to dig deeper in opportunity funnels and make creative sales
• Goal-oriented, and likes to chase an ambitious target
• Learns new tech platforms quickly, and thrives in a hybrid work environment
• Prefers busy days with lots of action and will actively seek and prospect opportunities
• Coachable and enjoys learning new skills and strategies
• Professional, friendly, and helpful on the phone and in writing
• Enjoys being in an advisory role, helping clients solve problems and coming up with creative solutions
• Organized and disciplined in day to day processes
• Can operate effectively in situations where there is ambiguity
• Has a growth mindset
• Has an interest or background in design and print
• Enjoys a challenge and isn’t afraid to try something new
• Thrives in a team setting and working closely with peers towards personal and professional growth

Benefits

• 34 days of combined vacation and holidays
• comprehensive medical, dental, and vision coverage
• life and AD&D insurance
• 401(k) with company match and no vesting schedule
• dog-friendly and casual office environment
• free lunches every other week