Health and Safety Manager

Role Overview

• Lead the implementation, maintenance, and continuous improvement of the ISO 45001 Occupational Health & Safety Management System across all U.S. BPO locations
• Ensure compliance with OSHA, state-specific safety regulations, and applicable local occupational laws and regulations
• Manage and support internal and external audits, including certification audits, surveillance audits, and client-driven assessments
• Serve as the primary point of contact for health and safety compliance across all sites
• Manage risk assessments, hazard identification, and incident investigations; ensure timely corrective and preventive actions
• Develop, update, and enforce health and safety documents, policies, procedures, and emergency response plans
• Analyse safety metrics and trends to identify risks and opportunities for improvement
• Partner with site leadership, HR, Facilities, and Operations to embed safety practices into daily operations
• Deliver safety training, awareness programs, and compliance education to employees and leadership
• Ensure timely resolution of compliance issues and escalations. Prepare and maintain documentation, reports, and records required for audits and regulatory compliance
• Manage workers’ compensation claims and compliance in 50 states

Requirements

• Bachelor's degree in occupational health & safety, Environmental Health, Industrial Safety, or a related field (Preferred)
• ISO 45001 Lead Auditor or equivalent ISO 45001 experience (Preferred)
• Minimum 5–7 years of health and safety management experience, preferably within a BPO, corporate, or multi-site environment
• Demonstrated experience leading and participating in audited environments, including successful ISO certification audits
• Strong knowledge of OSHA regulations and applicable state and local occupational safety laws
• Experience managing health and safety programs and workers’ compensation across multiple U.S. locations and states
• Proven ability to analyze data, identify trends, and implement corrective actions
• Excellent communication and stakeholder management skills
• Ability to travel domestically as required
• Ability to provide and present polished presentations to top leaders on health and safety performance

Benefits

• Paid Training
• Competitive Wages
• Full Benefits (Medical, Dental, Vision, 401k and more)
• Paid Time Off
• Employee wellness and engagement programs