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Account Manager at Datavant | JobVerse
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Account Manager
Datavant
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Account Manager
United States
Full Time
1 week ago
$72,000 - $78,000 USD
H1B Sponsor
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Key skills
Communication
Customer Success
Account Management
About this role
Role Overview
Serve as the primary point of contact for assigned provider accounts
Own customer satisfaction, retention risk identification, and issue communication
Translate operational performance into clear, customer-facing narratives
Lead account planning focused on value realization and renewal readiness
Collect, document, and triage Voice of Customer (VOC) feedback
Manage customer-facing escalations and coordinate internal response
Drive adoption of Datavant workflows, digital tools, and standard offerings
Maintain accurate account documentation, health indicators, and risk flags
Requirements
Bachelor’s degree in Business, Healthcare Administration, HIM, or related field (or equivalent experience)
3–5 years experience in account management, customer success, or healthcare services
Strong communication and relationship management skills
Ability to interpret performance data and explain outcomes to customers
Familiarity with HIPAA-regulated environments preferred
Comfort operating in a fast-paced, matrixed organization
With exceptions, ability to travel up to 25-50%.
Must live in or close to the New England area of the United States.
Benefits
Health insurance
Equal Employment Opportunity employer
Total rewards strategy for high performance
Apply Now
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