Field based position responsible for increased levels of revenue attainment and resolution of cases involving continuing provision of ZOLL products/services with physicians, other healthcare professionals and support staff.
Visit ZOLL customers and accounts in the field to ensure continuity of provision of ZOLL’s medical devices for clinically appropriate cases.
Determine independently and work collaboratively with office staff/healthcare provider to bring patient’s case to the staff’s attention as appropriate.
Utilize individualized analysis and the Plan of Care, proactively, to make provider’s or their staff aware of patient’s next level of care
Collaborate with ZOLL TM/RM to ensure that a patient within a geography is receiving the appropriate level of service with regard to ZOLL’s medical devices with minimal disruption.
Develop and maintain full working knowledge of a significant volume of specific and highly varied payor requirements and ensure compliance with such requirements

High School Diploma /GED required
Bachelor's Degree From a four-year college or university or equivalent combination of education and experience in sales.
Healthcare/Medical Device (Clinical or Billing) experience preferred
Experienced ability to navigate Hospital and Clinic/Practice environments defined as proficiently navigating hospital flow, document collection, along with competent and confident provider and patient interaction.
Ability to proactively plan and work autonomously in close collaboration and communication with others
A high sense of urgency and flexibility to one’s schedule
Superior organizational skills with the ability to multi-task
Problem solving mentality, while being accountable for each task from beginning to end.
Proficient working knowledge of MS Office (including Power BI, Excel, Word, Outlook) & Customer Relationship Management systems (Salesforce.com, Dynamics) is preferred.
Effective team player who is also capable of working independently with strong self-motivation.
Must have a valid driver's license

Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Patient Administration Coordinator

Key skills