Monitors lobby and desk areas during shift for safety and security.
Monitors door access and camera system and report suspicious activity to supervisor and/or authorities.
Checks to ensure that all exterior entrances are functioning and secure.
Handles emergency procedures in accordance with University Housing and Dining (UHD) policies and procedures as outlined in the Resident Manual and the Night Operations and Desk Manual.
Alerts residence life on-call staff and/or the University of Texas Police Department (UTPD) of potential problems.
Check student IDs entering between the hours of 12AM and 8AM.
Enforce University and Residence Hall rules and regulations.
Provide customer service to residents requesting temporary IDs and keys.
Check in overnight guests.
Provide general education to residential students and guests about safety and security.
Support UHD programs, priorities, and special events such as opening and closing.
Assists with student late check-ins and check-outs.
Serve on departmental and divisional committees and workgroups.
Share ideas and recommendations for improving safety and security policies, practices, and operations.
Collaborate and communicate with other residence life staff, such as Resident Assistants, Complex Coordinators, and Assistant Directors.
Assist with staff selection, training, and development.
Attend residence life all staff meetings and Night Operations bi-weekly meetings.
Requirements
High school graduation or GED.
Experience providing safety and security for a building or group or individuals.
Relevant education and experience may be substituted as appropriate.
Experience working with young adults in a university residence life setting. (Preferred)
Experience working in a clerical/office setting. (Preferred)
Experience handling confidential or security sensitive information. (Preferred)
Experience in and knowledge of the University of Texas and UHD Residence Hall Policies and Procedures. (Preferred)
Proficient in Microsoft office, and the demonstrated ability to learn new software programs. (Preferred)
Demonstrated ability to receive, respond, and follow through with verbal work-related instructions and requests from supervisors, customers, and co-workers. (Preferred)
Demonstrated effective communication skills, both written and verbal. (Preferred)