Collaborates with and leads cross functional teams to deliver results on various operational programs
Manages communication with various program teams and executive leadership to ensure alignment
Facilitates and moderates tough discussions to keep programs on track and raise issues when needed
Ensures program deliverables are completed on time and on budget
Schedules and moderates program review meetings as needed
Develops Program Plans and manages the Program Plans through to completion to ensure they are being executed
Produces and catalogs all program documentation
Develops reports/dashboards and communicates on a regular cadence to relevant stakeholders to keep everyone informed
Thinks strategically about how to solve root problems in a scalable and repeatable way
Gathers feedback from key stakeholders and provides recommendations on the best way to advance program goals

Process oriented with strong attention to detail and good critical thinking skills
Strong background in leading and completing complex programs
Collaborative style; partners well with cross-functional teams to solve problems and to complete complex deliverables within tight time frames
Exceptional facilitation, moderation and organization skills
Effective time management skills with the ability to meet tight deadlines and juggle multiple tasks/projects simultaneously
Must be proficient in Microsoft Office Packages, advanced level preferred for Word, Excel and PowerPoint
An ability to balance detail-orientation as well as big picture thinking and strategy
Bachelor’s degree in highly related field; Advanced degree a plus

Highly competitive compensation
Benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie

Senior Director – Business Ops, Program Management

Key skills