Quickly engage and qualify inbound leads through immediate speed-to-lead outreach via phone calls, personalized emails, SMS, and other relevant methods (80% focus).
Proactively source additional pipeline (15% focus) through targeted outbound prospecting activities, including cold calls, customized emails, LinkedIn messaging, and strategic outreach efforts.
Sell tickets to Crisp events, such as Million Dollar Days (5%).
Effectively convert initial prospect interest into scheduled Strategy Sessions for Account Executives by identifying needs and positioning Crisp's value proposition.
Consistently complete 80–100+ daily outreach activities (calls, emails, messages) to maintain required pipeline velocity and performance.
Use consultative discovery techniques during initial conversations to build rapport, identify genuine client needs, and clearly position Crisp's solutions.
Maintain thorough and accurate records of all prospect interactions and lead statuses within HubSpot CRM to effectively track progress and ensure data integrity.
Confirm and proactively follow up on scheduled Strategy Sessions to maximize attendance rates and support overall pipeline effectiveness.

Able to work in our Atlanta, GA office 5 days per week or willing to relocate.
You have at least 1 year of relevant experience in sales or business development roles.
Familiarity with CRM systems, particularly HubSpot.
Ability to thrive in fast-paced environments, quickly adapt to changing priorities, and consistently hit targets.
Comfortable communicating with sophisticated buyers, C-level executives, and business owners with confidence and professionalism.
Demonstrated ability to manage high volumes of outreach activities daily.
A coachable mindset with an eagerness to learn and improve.

Senior Sales Development Representative, SDR

Key skills