Senior Director, 340B Business Optimization, Analytics

Role Overview

• Lead the team responsible for daily operations across key 340B COE workstreams, ensuring efficient, consistent, and compliant execution, in alignment with the organization’s 340B strategy and enterprise policies and procedures
• Develop and maintain 340B-related processes, standards, SLAs, and training for internal COE operations and for business functions conducting 340B-related activities outside the COE
• Oversee program integrity activities, including Good Faith Inquiries (GFIs), audits, and diversion activity identification in coordination with Legal and external partners to ensure consistent issue identification, escalation, and resolution
• Oversee covered entity (CE) eligibility requests, reviews, and approvals related to 340B Program Eligibility Membership
• Lead the design and implementation of enterprise 340B reporting, including financial impact and exposure analysis
• Manage enterprise 340B data and reporting environment, ensuring accuracy and readiness to support program integrity efforts and leadership reporting
• Lead development of innovative analytic methodologies and tools (including AI-powered solutions) in collaboration with US Pricing, Finance, Trade, BI&T, and external vendors to manage 340B-related data aggregation and validation using internal and external platforms and data sources
• Provide insights and data-driven recommendations to the Director, 340B Strategy & Innovation and Executive Director, 340B COE Lead to guide priorities and decision-making
• Update operational processes in collaboration with the Director, 340B Strategy & Innovation, US Policy, and Legal teams to maintain ongoing compliance with Federal and State 340B regulations and ensure operational alignment with the organization’s 340B strategy
• Select, evaluate, and manage vendors and third-party contracts, including those supporting GFIs, audits, and data analytics, ensuring adherence to service-level expectations
• Drive continuous process improvement and operational compliance tracking, ensuring timely resolution of issues and enhancing efficiency across 340B operations
• Serve as the escalation point for internal and vendor performance and compliance issues, ensuring risks are identified, communicated, and mitigated through structured processes
• Serve as a key point of collaboration with product/TA pricing, access, and brand leads to educate them on 340B and advise on operational strategy and business implications

Requirements

• Bachelor’s degree required; advanced degree (MBA, MPH, or MHA) preferred
• 8+ years of experience in pharmaceutical operations, government pricing, or compliance management
• Strong knowledge of the 340B Drug Pricing Program, including manufacturer requirements, chargebacks, and covered entity relationships
• Experience managing and transforming 340B-related data (e.g., claims, chargebacks, rebates)
• Demonstrated success leading operations, process improvement, and analytics development in a matrixed organization
• Excellent problem-solving, analytical, and collaboration skills with proven ability to translate complex data into insights that drive business and policy decisions
• Prior experience leading 340B or government pricing operations and analytics within a major biopharmaceutical organization is preferred
• Familiarity working with and managing AI-powered data analytics tools and solutions is a plus

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short
• and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.