About this role
Role Overview
- Working as assigned with a customer-centric mindset, support various service delivery organizations (SDO) in implementing patient safety programs.
- Implement and advance a patient safety program and promote a culture of quality, safety and high-reliability to ensure consistent, high-quality patient care.
- Effectively serve the SDO through system safety reviews.
- Assist staff and physicians in understanding complex systems in which people work and collaborate.
- Provide recommendations for healthcare system improvements.
- Review patient safety events within the SDO using a variety of appropriate methods and approaches.
- Lead and participate in critical incident review committees (CIRC’s).
- Assist clinicians in addressing health service delivery improvements to support patient safety systemically.
- Participate in patient safety projects, initiatives and activities to support ongoing improvements to patient safety throughout the SDO.
Requirements
- 5 years of progressive experience in health service delivery involving quality and patient safety
- 2 years relevant health experience in quality, patient safety within the health services industry
- 2 years experience managing processes and projects
- Post-secondary degree in nursing, health sciences or social sciences from an accredited education institution
- A certificate in quality management or patient safety is an asset
- Active member in good standing with an associated regulatory body as appropriate.
Benefits
- This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment.
- We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.