Own and execute the communications strategy, translating market data and expertise into authoritative narratives.
Develop core corporate messaging, executive frameworks, and positioning that guide all external and internal communications.
Provide strategic oversight for high visibility content to ensure accuracy, consistency, and narrative alignment.
Lead earned media strategy; build and manage reporter relationships and PR agency partnerships to secure impactful coverage.
Oversee press release strategy to ensure purposeful, differentiated, and aligned external announcements.
Lead industry award submissions to strengthen brand credibility and third-party validation.
Direct enterprise-wide crisis communications planning and response.
Provide strategic leadership for the Market Advantage monthly report.
Develop and manage companywide spokesperson and speaker programs.
Build content and editorial strategy for the company podcast.
Lead internal communications, including town halls, ensuring employees are aligned to the same narratives presented externally.
Support organizational transformation and strategic initiatives with clear, empathetic change communications.
Define and track communications success metrics using data-driven insights.
Partner closely with marketing leaders across functions to ensure integrated, strategically aligned messaging.
Oversee content development across earned media, thought leadership, internal communications and executive platforms.

10+ years' experience in communications, public relations, or corporate reputation roles.
Strong track record in earned media, thought leadership, and executive visibility.
Experience in highly regulated, data-rich, or complex industries; relevant mortgage/housing industry experience required.
Exceptional writing, storytelling, and executive level advisory skills.
Proven experience leading client and crisis communications.
Ability to manage agencies, collaborate cross functionally, and drive unified communications strategies.

Full time employees will also be eligible for enrollment in a wide range of choices of benefits , including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match).
The Company provides a minimum of 10 days of vacation for new employees , sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.

Director, Communications

Key skills