Maximize Revenue from Existing Accounts: Focus on driving growth with our largest customers.
Negotiate complex contract amendments and expansion agreements, maximizing revenue while minimizing churn and reduction
Strategic Relationship Building: Develop and maintain relationships with key decision-makers and stakeholders across multiple levels within your accounts.
Engage with clients regularly to ensure ongoing value, uncover expansion opportunities, and mitigate churn risks
Pipeline Management: Maintain a healthy pipeline of opportunities within your accounts, tracking and forecasting accurately in Salesforce and other tools
Data-Driven Decision Making: Use data and insights from both Salesforce and internal systems to inform your sales strategies, negotiate effectively, and communicate value to clients
Collaboration with Customer Success: Work closely with Customer Success Managers to ensure smooth transitions, manage ongoing relationships, and provide a seamless experience for clients
Solution Selling: Conduct virtual or in-person meetings with clients to deliver product demos, discuss potential product upsells, and develop tailored solutions to meet customer needs
Become a Product Expert: Learn and stay updated on the Clio product suite to provide expert advice to clients on best practices and drive usage

Minimum 4 years of sales experience, including closing deals
3 years of experience working in SaaS or other technology companies
Experience working complex deal cycles with high-leverage customers
Knowledge and passion for technology and cloud-based products; Previous experience running demos
A competitive mindset
Cold calling skills
A coachable and collaborative nature

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Account Executive, Mid-Market Sales

Key skills