Regional Operations Manager

Role Overview

• Provides daily administrative and technical management of the project, oversees and supports project teams, such as but not limited to the engineering and construction teams in project design and development including scope, subcontractor selection, cost estimation, installation, and project scheduling.
• Overseeing all aspects of the region including Profit and Loss and analyze project profitability, revenue, margins, bill rates, utilization
• Manages internal production and external vendors and subcontractors to ensure quality control and project delivery on time and within budget, while meeting or exceeding customer expectations.
• Provides ongoing project status updates with all parties throughout design, ramp up, implementation and close out.
• Ensures compliance with company, industry, trade, and jurisdictional safety standards, practices and codes.
• Drive growth by pursuing bids and RFP opportunities in the Florida market.
• Reviews customer feedback and ensures service agreement retention and account growth goals are achieved including add-ons, extras, upgrades, and timely renewals.
• Develop and implement long-term growth strategy.
• Build and maintain an effective service operations organization committed to customer and employee satisfaction and profitable growth.
• Plans, organizes, directs, and controls all work and project activities for regional projects and/or service accounts.
• Monthly/quarterly forecasting of revenue, margin and sales.
• Lead efforts for Regional Operations cash performance (AR)
• billings, collections.
• Responsible for direct supervision of field supervisors and services coordinators (includes Develop/implement targets, managing performance issues, utilize employee recognition tools).
• Plans and justifies manpower, staffing requirements, tools, and other appropriate investments for effective and timely execution of assigned service work.
• As workflow standards and other initiatives are introduced, ensure roll out and implementation across regional operations.
• Ensure daily review and approval of all field labor hours.
• Reviews/approves weekly manpower schedules to ensure contract completion and labor leveling.
• Manages/advises on hiring, training and development, allocation, and performance assessment of personnel within area of responsibility.
• Coordinates frequent safety training with the EH&S manager and field supervisors/personnel to ensure all team members are trained on safe work practices and use of their personal safety equipment.

Requirements

• Industry experience, i.e. managing ITS projects and/or public construction projects, which involve electrical and mechanical, engineering and/or industrial power construction with focus on complex facility infrastructure construction, renovations, retrofits, upgrades, building controls and automation, energy services, and renewable technology is highly desirable.
• PMI certification or ability to obtain within 6 months
• Minimum 5 years’ experience in project management, preferably in the ITS industry
• Minimum 5 years of experience managing construction crews and field technicians
• Experience using SAP for accounting and/or project management functions
• Experience in identifying opportunities in both new accounts or generating revenue in existing clients
• Ability to organize and perform a variety of tasks and meet stringent timelines
• Well-versed in project management concepts, practices, and procedures
• Knowledge of statistics and the development and tracking of metrics and project KPI’s
• Self-motivated and possess the ability to learn Yunex Traffic processes and applications independently and stay up to date on changes
• Ability to generate revenue by promoting client services
• Ability to create and manage project plans within MS Project and/or any other electronic applications as required.
• Strong communication and presentation skills (verbal and written)
• Proficient computer skills, including MS Word, Excel, Project, Power Point, etc.

Benefits

• None