Strategic Coordination & Governance: Establish processes and frameworks for collaboration across Renewals, Sales, Customer Success, Finance, and Legal, ensuring seamless execution of renewal strategies.
Create engagement processes, playbooks, workflows, and training programs to enable collaboration and operational excellence.
Leading the team to reach Account Growth Quotas (Renewal + Expansion)
Together with sales counterparts, owns forecasting accuracy for the pipeline and bookings
Creating win back plays for the Enterprise
Providing structured insights and customer and market trends in the Enterprise
Impactful Communication: Serve as a trusted advisor and communicator to executive leadership, translating complex renewal strategies into actionable insights.
Organizational Influence: Shape policies and frameworks for renewal governance, pricing strategies, renewals strategies and compliance across regions.
Engage directly with customer C-Suite executives
Talent Development: Build and mentor a high-performing team, fostering a culture of accountability, innovation, and continuous improvement.

10+ years' experience leading successful Renewals, Sales or Customer Success Teams
Proven track record in enterprise sales leadership with a focus on renewals and customer lifecycle management.
Strong business acumen and ability to navigate complex organizational structures.
Expertise in negotiation, stakeholder engagement, and change management.
Experience in SaaS or subscription-based business models preferred.

Unlimited paid time off, 12 paid holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
Medical, dental, and vision coverage starting on your first day
Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
401(k) retirement plan with company matching contributions
Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
AirVet: 24/7 virtual veterinary care at no cost
Legal services, identity protection, and supplemental health insurance options
Tax-advantaged spending accounts for healthcare, dependent care, and commuting
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Senior Director – Renewals, Enterprise

Key skills