Responsible for assisting management in monitoring the day-to-day activities of subordinates
Aiding in monitoring associate productivity
Assigning responsibility for specified work and/or functional activities within the framework set by management
Giving work directions, and monitoring scheduling for adequate shift coverage
Maintaining knowledge of and monitoring compliance with all corporate standards
Encouraging the highest level of sales and customer service performance by other associates
Performing all other responsibilities as directed by the business or as assigned by Management

Requires a High School diploma or equivalent (GED)
Requires a minimum of 6 months supervisory/lead experience
Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
Food and beverage, cash handling, and customer service experience preferred
Requires the ability to bend, twist, and stand to perform normal job functions
Requires the ability to lift and/or move up to 40 lbs
Frequently immerses hands in water and water diluted with chemical solutions

Shift Manager I

Key skills