Manage and grow strategic relationships with healthcare clients (e.g., provider systems, payers, life sciences organizations, and healthcare technology partners)
Pursue healthcare-focused leads identified by Demand Generation, Business Development Representatives, and identified target pursuit accounts
Minimize churn and maximize retention across assigned accounts by ensuring ongoing value realization and client satisfaction
Drive client satisfaction throughout the entire healthcare buying lifecycle, from discovery and solution design through implementation and renewal
Generate demand by assisting healthcare clients in identifying clinical, operational, financial, and regulatory needs
Develop open and effective communication channels with key stakeholders within healthcare organizations
Serve as a reliable and trusted point of contact for healthcare clients

Bachelor’s degree or equivalent in business, information systems, or a sales-related field
Relevant healthcare industry sales experience, technology sales, managed services, or vendor certifications are advantageous
Advanced experience in a global partner or alliance management role
Advanced experience in a healthcare-focused sales, account management, or customer-facing role
Advanced experience in IT services, digital health, or professional services industry with a focus on healthcare business development and sales
Advanced experience driving alignment to a common vision and working across multiple healthcare stakeholders to achieve sales growth
Strong sales orientation
Excellent client engagement and management skills with a focus on improving client relationships and driving sales growth

Senior Client Manager – Healthcare

Key skills