Support the national onboarding of home advisors, fostering a strategic and agile talent approach
Motivate and coach a high-performing team of Home Advisors
Ensure we are going above and beyond to help clients achieve their goals
Create meaningful and memorable experiences that drive client satisfaction
Advocate for digital enablement and multichannel usage
Collaborate with internal partners to create and fulfill on tailored advice solutions

Minimum of 2 years of proven experience in a people management/coaching role within the financial industry
Proven success in business growth, as well as establishing community and client relationships
At least 2-4 years of proven experience in the financial services industry, focused on Credit advice or Mortgage fulfillment (including the end-to-end process for new Mortgage fulfillment)
A change and agile mindset, which consistently delivers exceptional client experience
Strong interpersonal skills that build trust, drive loyalty and proactively seek to nurture and develop client relationships
Excellent communication skills, time management, and prioritization and organizational skill
Digital literacy across a broad range of devices (i.e. smartphones, tablets, laptops, etc.)
Flexibility to provide advice and service during evenings and weekends

Team Manager – Home Advisors

Key skills