Manage all customer setup processes, ensuring accurate and timely onboarding of Premier Foods products and data.
Oversee customer-side promotional setup, validating mechanics, timelines, and internal alignment.
Complete and track all new line forms, including Syndigo and GS1 system uploads.
Coordinate sample requests, imagery needs, and stock management for NPD and ongoing SKUs at IMT.
Lead trade show administration including booth booking, logistics, samples, and follow-up actions.
Partner with Marketing to brief and approve trade show design requirements.
Maintain customer documentation such as insurance certifications, FDA documentation, and food safety certifications.
Support Sales with data analysis, customer reporting, insight generation as well as general administration and travel support.
Improve and maintain operational processes for efficiency, accuracy, and compliance.
Collaborate cross-functionally with Supply Chain, Marketing, Finance, and Customer Teams to ensure seamless delivery.

3+ years' experience in Sales Operations, Customer Operations, or related roles (CPG preferred).
Experience of working with international businesses is advantageous
Strong organisational skills with ability to manage multiple customers, tasks, and systems.
Experience with Syndigo, GS1, or similar product content platforms.
Knowledge of promotional processes and customer-side execution requirements.
Excellent communication skills and ability to work cross-functionally

Assistant Sales Operations Manager

Key skills