Support Outreach Managers with project management, application review, field coordination, and customer communications.
Lead trainings and continuous education efforts, reviewing work quality and monitoring project and process timelines.
Track, analyze, and report program data to support management decision‑making.
Review technical materials and compile, validate, and maintain complete and compliant project documentation.
Independently manage elements of the project pipeline, data organization, and storage with strong attention to detail.
Ensure adherence to CLEAResult and client systems, tools, and protocols.
Participate in team meetings, providing updates and driving action‑item follow‑through.
Deliver internal and external training on web‑based application tools.
Identify and support cross‑team process improvements and assist with implementation.
Proactively identify, escalate, and help resolve project or performance issues with program leadership.
Coordinate with and support field staff as needed.
Requirements
Experience in a customer‑facing or customer service role.
Strong organizational and project management skills with the ability to manage multiple priorities.
Detail‑oriented problem solver with a creative, solutions‑focused mindset.
Effective communicator with strong teamwork and leadership capabilities.
Eagerness to learn, adapt quickly, and grow within the role.
Proficiency with Microsoft Office.
An understanding and familiarity of Southern Oregon communities.
Experience in energy efficiency programs is a strong asset.
Valid driver’s license, clean driving record, and reliable transportation.
Post‑secondary education preferred.
Benefits
Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
401(k) with company match
Paid vacation, sick, personal and parental leave time
Paid Volunteer Time: giving back to our communities is important to us
Employee Recognition Program – convert your recognition points into gift cards
Employee Assistance Program – offers benefits to help you manage daily responsibilities
Access to on-demand training courses to advance further in your career