About this role

Timely and accurate adjudication of FPRS life claims
Provide strong customer service making timely, thoughtful decisions to achieve claim determination
Review policy language and other claim documentation
Work within a team-driven and customer-focused environment
Maintain composure and direction in high pressure situations
Develop and enhance communication skills to meet customer needs
Develop critical thinking to issue spot and identify resources for claim determinations

A college or university degree or equivalent work experience
At least two years of claim related work experience (Individual Life Claims preferred)
Experience and an interest in providing quality customer service both written and telephonic
Strong analytical skills, with attention to detail
Strong written and verbal communication skills
Demonstrated experience prioritizing competing priorities with deadlines
Working knowledge of Microsoft Office products, including Word, Excel, and Outlook

Life Claims Specialist

Key skills