Director, CRM Sales, Account Management

Role Overview

• Lead, motivate, and manage a team of regional and field salespeople across multiple states.
• Set clear sales goals and performance metrics for the team, ensuring alignment with company objectives.
• Provide regular coaching, performance reviews, and professional development opportunities for the sales team.
• Develop and execute sales strategies to meet company revenue and growth targets across multiple regions.
• Identify key market trends, competitor activities, and customer needs to adjust strategies and tactics.
• Oversee sales forecasts, pipelines, and budgets to ensure targets are met consistently.
• Work closely with marketing, product, and operations teams to ensure seamless delivery of solutions to clients.
• Collaborate with senior leadership to define sales strategies that support overall business objectives.
• Provide feedback and insights to product and marketing teams to refine offerings and messaging.
• Develop and maintain strong, long-lasting relationships with key clients and strategic partners.
• Assist salespeople in navigating complex client negotiations and ensuring successful contract closures.
• Monitor and resolve customer issues to ensure a positive customer experience and maintain client retention.
• Analyze sales performance data to identify areas for improvement and adjust strategies accordingly.
• Prepare regular reports on sales performance, market trends, and competitive landscape for senior management.
• Track KPIs and provide real-time feedback to the sales team on performance.
• Lead the recruitment efforts for new salespeople across multiple regions.
• Mentor and develop high-potential sales talent, helping them advance in their careers and maximize their performance.
• Foster a positive and inclusive sales culture that encourages team collaboration and individual growth.

Requirements

• Bachelor’s degree in business, Marketing, or a related field.
• Minimum of 7-10 years of sales experience, with at least 5 years in a management or leadership role.
• Proven track record of managing sales teams across multiple states or regions, preferably in a B2B environment.
• Strong understanding of sales strategies, pipeline management, forecasting, and territory planning.
• Exceptional leadership, communication, and interpersonal skills.
• Ability to thrive in a fast-paced, remote work environment and lead a geographically dispersed team.
• Analytical mindset with a data-driven approach to sales performance and decision-making.
• Strong negotiation, presentation, and closing skills.
• Experience with CRM systems (e.g., Salesforce) and sales analytics tools.

Benefits

• Professional development opportunities