Director, Communications

Role Overview

• Own and execute the communications strategy, translating market data and expertise into authoritative narratives.
• Develop core corporate messaging, executive frameworks, and positioning that guide all external and internal communications.
• Provide strategic oversight for high visibility content to ensure accuracy, consistency, and narrative alignment.
• Lead earned media strategy; build and manage reporter relationships and PR agency partnerships to secure impactful coverage.
• Oversee press release strategy to ensure purposeful, differentiated, and aligned external announcements.
• Lead industry award submissions to strengthen brand credibility and third-party validation.
• Direct enterprise-wide crisis communications planning and response.
• Provide strategic leadership for the Market Advantage monthly report.
• Develop and manage companywide spokesperson and speaker programs.
• Build content and editorial strategy for the company podcast.
• Guide executive visibility across channels including LinkedIn and industry events.
• Lead internal communications, including town halls, ensuring employees are aligned to the same narratives presented externally.
• Support organizational transformation and strategic initiatives with clear, empathetic change communications.
• Define and track communications success metrics using data-driven insights.
• Partner closely with marketing leaders across functions to ensure integrated, strategically aligned messaging.
• Oversee content development across earned media, thought leadership, internal communications and executive platforms.

Requirements

• 10+ years' experience in communications, public relations, or corporate reputation roles.
• Strong track record in earned media, thought leadership, and executive visibility.
• Experience in highly regulated, data-rich, or complex industries; relevant mortgage/housing industry experience required.
• Exceptional writing, storytelling, and executive level advisory skills.
• Proven experience leading client and crisis communications.
• Ability to manage agencies, collaborate cross functionally, and drive unified communications strategies.

Benefits

• Full time employees will also be eligible for enrollment in a wide range of choices of benefits , including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match)
• The Company provides a minimum of 10 days of vacation for new employees , sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.