Greet customers and facilitating a welcoming and customer focused environment
Build and maintain relationships with customers to help identify financial products and services that meet their personal needs
Open accounts, assists with processing and taking loan applications
Efficiently process customer requests, including but not limited to, account maintenance, check orders, stop payments, ATM/Check Card disputes, balance inquiries, balance transfers, etc.
Responsible for maintaining legal documents
Promote BancFirst services through cross selling banking products to new and existing clientele
Perform daily/weekly sales reporting
Perform other job-related duties and special projects as assigned

High School Graduate/GED
Strong customer service skills
Minimum of one year successful sales experience in an incentive driven or relational selling environment
Ability to generate referrals including making on site visits with local businesses
Ability to work effectively as a team member and with customers
Strong work ethic and high integrity
Knowledge of policies and procedures as well as federal guidelines
Proficient in Microsoft Office and knowledge of, or the ability to quickly learn, banking software applications
Friendly, outgoing, confident, assertive and enthusiastic personality
Professional appearance and demeanor
Outstanding listening and communication skills, both written and verbal
Ability to work various hours as assigned to meet the needs of the business
Demonstrated good attendance and punctuality

Customer Service Representative

Key skills