Assistant General Manager

Role Overview

• Responsible for providing exceptional service to every guest while maximizing hotel profitability.
• Oversee hotel operations professionally and adhere to brand and company standards.
• Direct and coordinate activities of front desk, housekeeping, reservations, guest service, security, and maintenance.
• Maximize ADR and Occupancy.
• Coordinate communications between Sales and Operating departments.
• Motivate, coach, and train department supervisors.
• Understand financial statements and budget, including staffing guidelines.
• Control department head schedule and expenses, implementing cost-saving strategies.
• Guide, develop, and implement policies, procedures, and systems for improvement.
• Manage all aspects of the safety program, including training, reporting, and incentives.
• Maintain a cooperative and positive work environment.

Requirements

• An experienced Assistant General Manager with 2+ years of supervisory hotel operations
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt.
• Knowledgeable in financial statements and budget including staffing guidelines.
• Proven ability to deliver exceptional guest service results as measured through guest satisfaction
• Great at developing, and/or implementing policies, procedures and systems to improve business operations.
• Able to embrace property safety programs to include training, reporting, and incentives.
• Display initiative, perseverance, and analytical skills.

Benefits

• Salary range 73k
• 85k yearly
• Eligible for quarterly Bonus
• Health, vision, and dental insurance
• 401(k)
• Vacation
• Paid Holidays
• Opportunities for growth
• Discount programs for shopping, travel, tickets and more.
• Learning & Development programs and goal setting to create big possibilities for your career.