Power Generation Operations Manager

Role Overview

• Manage department profitability through labor utilization, cost control, and financial analysis
• Oversee technician performance, staffing levels, and training
• Maintain high customer satisfaction through proactive communication and issue resolution
• Identify and pursue new sales opportunities for parts and services
• Oversee administrative functions including work orders, billing, and warranty claims
• Ensure compliance with company policies and power generation service standards
• Collaborate with other departments to drive overall branch success

Requirements

• 3+ years in operations or service management, preferably in the power generation industry
• Strong financial, leadership, and customer service skills
• Experience with repair order workflows and warranty claim processes
• Excellent communication and organizational abilities

Benefits

• Excellent medical, dental, & vision coverage
• Health savings account
• Short-term/long-term disability and employee life insurance
• 401k, with matching
• Employee Assistance Program (EAP)
• Paid Annual Leave
• Eight Paid Holidays
• Employee Referral Program
• On the job paid training
• Company events and employee recognition programs