Key skills
Customer Success
About this role
Role Overview
- Lead customer engagement strategy and operations
- Oversee new customer onboarding process
- Build relationships with infusion center partners
- Drive revenue growth and improve service offerings
- Establish and track KPIs for customer success
Requirements
- 12+ years of professional experience
- 4+ years of management experience
- Bachelor’s degree in finance, healthcare administration, or a related field (MBA or MHA preferred)
- Expertise in payer contracting and healthcare finance
- Deep understanding of compliance regulations
Benefits
- Competitive compensation package
- Annual bonus opportunities
- Flexible working arrangements
- Health insurance
- Professional development