Management of assigned portfolio of accounts across business units and distribution channels
Achieve past due and discrepancy resolution performance to support corporate goals
Develop and maintain relationships with customers to ensure timely payments and discrepancy resolution
Work closely with sales team to provide support on AR related issues
Initiate collection activity on past due items in a proactive and timely manner
Gain a thorough understanding of major customer’s Accounts Payable processes and systems
Reconciliation of customer payments to ensure accurate posting to Accounts Receivable
Work with NGK functional areas to identify opportunities to improve processes that effect AR
Responding to customer requests for copies of billing documents
Manual inputting of invoices to customer portals as required
Perform retro billing adjustments to correct customer pricing on existing invoices as necessary
Process Credit Card Payments
Act as back-up for other A/R analysts and Cash Application clerk as needed
Assist with special projects as required
Adhere to all company policies and procedures including policies relating to IATF16949 and ISO14000
Overtime and/or travel as required

High school diploma or GED
Associate’s degree in accounting or finance preferred
Minimum of 2 years general business experience in credit and collections, preferably in the automotive industry
ERP experience (preferably SAP) in a medium to large company
Solid understanding of basic accounting principles
Intermediate to advanced Microsoft Excel including V-lookups and pivot tables
Able to organize and coordinate data from multiple sources using Excel
Excellent verbal and written communication skills with the ability to work in a team and interact with customers
Ability to work in a team environment to share best practices and cross train all team members
Proven ability to negotiate customer payment to resolution
Experience with both OEM and Aftermarket customer portal systems, preferred
Strong analytical, problem solving and process improvement skills
Strong organizational and time management skills
Detail oriented with a focus on continuous improvement
Able to adapt to changing priorities and work in a fast paced environment

Comprehensive Health Benefits: Medical has up to 92% paid coverage with a large contribution to HSA
Dental, Vision, and Life insurance
Short-term and Long-term disability coverage from start date
401(k) plan with a generous company match of up to 6% with NO vesting period that starts 30 days after your start date
Generous leave plans that include paid time off, sick time, and both regular and floating holidays
Paid maternity and paternity leave

Accounts Receivable Analyst

Key skills