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Customer Service Representative at TruBridge | JobVerse
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Customer Service Representative
TruBridge
Remote
Website
LinkedIn
Customer Service Representative
United States
Full Time
1 week ago
No H1B
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About this role
Role Overview
Provide customer support related to billing issues
Work collaboratively with team members to resolve customer complaints
Requirements
Investigates, analyzes, negotiates, resolves, documents and reports on consumer and commercial billing issues and complaints against the organization.
Identifies solutions that address billing issues and presents appropriate resolution options to customers.
Negotiates and authorizes billing settlements within established limits and adjusts customer accounts.
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