Accounts Receivable Specialist – Virtual Assistant

Role Overview

• Manage end-to-end insurance claim follow-ups
• Follow up on claims with no primary or secondary payer response after 45+ days
• Work aging reports to resolve outstanding balances
• Communicate with insurance payers for claim status updates
• Investigate denied claims
• Prepare and submit appeals with supporting documentation
• Maintain accurate notes in the billing system
• Track all actions taken on claims
• Respond to provider, staff, and patient inquiries related to claim status
• Collaborate with internal billing and leadership teams

Requirements

• Minimum of 2 years’ experience in medical billing and/or accounts receivable
• Working knowledge of Medicare, Medicaid, HMOs, PPOs, and Workers’ Compensation
• Experience handling insurance follow-ups in an outpatient setting
• Strong attention to detail and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Excellent written and verbal communication skills

Benefits

• Competitive salary commensurate with experience
• Opportunities for professional development and growth
• Supportive and collaborative team environment
• Opportunity to make a meaningful impact by supporting healthcare operations