Assistant Director

Role Overview

• Assist Director in oversight of a dedicated team to ensure all Foreclosure matters are being handled in a timely and efficient manner, all client directives implemented, and all client needs attended to promptly and correctly
• Oversight of coordinating responses and rebuttals to scorecard findings that may impact Foreclosure services provided by MRLP SE Judicial Foreclosure, including working with the various groups to determine process gaps and remediation
• Coordinating attendance at client calls with other MRLP states
• Reviewing all client directives and coordinating implementation of necessary changes as received from Client Communications
• Coordinating and overseeing file transfers
• Assist in the development and implementation of a modified foreclosure organization
• Direct and manage employees through leadership and coaching, including performance measurements
• Serves as a liaison between management and staff
• Interpret, evaluate and recommend judgment and decision making regarding change management policies and procedures
• Develop and maintain strong working relationships with vendors and other team members to create a partnership that yields success, predictable results and credibility
• Will perform other duties and responsibilities as needed

Requirements

• Minimum High School diploma or equivalent
• Bachelor's Degree or combination education and experience
• 5 years prior supervisory experience required in volume mortgage foreclosure role
• Previous experience with the mortgage default industry and related systems a plus
• Demonstrated ability and knowledge of using computer software applications including MS Excel, MS Word, MS Power Point, MS Outlook, BKFS/Ice, TEMPO, Vendorscape, Clarifire, etc. to streamline work for effectiveness and efficiency
• Experience using computer spreadsheets and database applications for report generation
• Experience with a variety of data processing software and relational database systems for data retrieval, analysis and review
• Ability to increase skills and knowledge to facilitate the use of new systems and updated applications
• Demonstrated ability to read, analyze, and interpret professional journals, technical procedures, policies, and financial reports and to incorporate these into written documents as needed
• Proven ability to develop, analyze, and carry out program and project objectives and work with others in achieving organizational goals
• Proven ability to research, gather and organize information to produce concise reports using various resources
• Excellent interpersonal, as well as written and verbal communication skills (using grammatically correct written English and accurate typing) to interact with a variety of personalities at all levels of the organization
• Ability to work under pressure to meet tight deadlines and adapt to changing priorities.

Benefits

• Comprehensive compensation package