Support the commercial Account Executives, Account Managers, and other Sales team members as assigned in ongoing service activities by representing Providence Health Plans (PHP) to existing and prospective clients, producers and other departments via email, telephone and in person
Serve as an integral member of the Commercial Sales Department and as such influences policies, processes and procedures relating to Commercial Sales.

3 years' experience communicating with customers
3 years' experience working in a detail oriented position with a demonstrated ability to independently analyze data, situations and problem solve
3 years' experience organizing and prioritizing required tasks without prompting in order to meet internal and external required deadlines
3 years' experience answering peer questions with clear, concise and correct answers
3 years' experience adhering to Sales protocols, policies and procedures
3 years' experience in communications (oral, written & interpersonal) with an emphasis on courteous and responsive phone etiquette
3 years experience independently composing basic business correspondence; including but not limited to offering written explanations of Health Plan policies and procedures
Bachelor's Degree -OR
a combination of equivalent education and experience
3 years experience cross-training in large and small group renewals or new group set and quoting

Sales Service Specialist

Key skills