Key skills
Communication
About this role
Role Overview
- Administer employee benefit programs including health, dental, vision, life, disability, retirement, and leave programs
- Process enrollments, changes, terminations, and life event updates accurately and timely
- Maintain and update benefits data in HRIS and vendor systems
- Respond to employee inquiries regarding benefits coverage, eligibility, claims, and policies
- Assist with open enrollment preparation and communication
- Reconcile benefit invoices and ensure accurate payroll deductions
- Coordinate with benefits vendors and internal payroll/HR teams
- Maintain compliance with federal and state regulations (e.g., COBRA, FMLA, ACA, ERISA)
- Prepare reports and perform audits to ensure data accuracy
- Maintain confidentiality of employee information at all times
Requirements
- Experience in benefits administration or HR support preferred
- Strong knowledge of employee benefits programs and related regulations
- Excellent data entry and analytical skills
- High attention to detail and organizational skills
- Strong communication and customer service skills
- Ability to manage multiple priorities and meet deadlines
- Proficiency in HRIS systems and Microsoft Office (especially Excel)
Benefits
- Health insurance coverage
- Voluntary dental and vision programs
- Life and disability insurance
- Retirement savings plan
- Paid holidays
- Paid time off (PTO) or vacation and/or sick time