About this role

Collaborate with project teams to support study startup activities.
Act as the primary point of contact for clinical sites, ensuring smooth operations and clear communication.
Provide training to research sites on the use of Beacon’s devices and study protocols, ensuring proper device usage and data collection.
Monitor project progress, ensuring adherence to timelines, protocols, and quality standards.
Maintain compliance with Good Clinical Practice (GCP), International Conference on Harmonization (ICH) guidelines, and regulatory standards.
Address operational issues promptly, escalating through tools like Zendesk and Asana for resolution.
Provide actionable feedback from research sites to inform improvements in devices and workflows.

Experience in clinical project management or clinical operations roles.
Strong organizational and project management skills, with the ability to manage multiple responsibilities effectively.
Excellent written and verbal communication skills in English; additional languages are a bonus.
A proactive mindset with the ability to identify priorities and anticipate challenges.
Meticulous attention to detail, ensuring accuracy in data collection and reporting.
Familiarity with GCP, ICH guidelines, and clinical research regulatory requirements.
A desire to learn more about analytics, statistics, machine learning, and clinical trials.

Clinical Study Operations Associate

Key skills