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Customer Operations Support at CMA CGM | JobVerse
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Customer Operations Support
CMA CGM
Website
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Customer Operations Support
United States
Full Time
2 weeks ago
$22 - $27 USD
H1B Sponsor
Apply Now
Key skills
Communication
Sales
About this role
Role Overview
Provide customer support and act as a troubleshooter for client traffic
Manage relationship with customers and internal network
Inform Customer Sales Support (CSS) of issues related to customer profiles and relationship
Monitor execution of transport orders and troubleshoot issues
Participate in the setup of standard procedures to enhance productivity and transparency
Requirements
Preferably Diploma in Logistics or Bachelor in Logistics & Supply Chain
At least 3 years of experience in a similar customer support role
Excel & Microsoft Office knowledge
Knowledge of WH operations & inventory management, with experience using WMS systems
Strong analytical skills
Strong communication skills
Meticulous, organized & able to multi-task
CargoWise experience a plus
Benefits
Competitive Paid Time Off
401(k)
Health insurance
Discounts on gym memberships
Discounts on retail, travel, car and hospitality brands
Pet insurance
Apply Now
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