Key skills
Account Management
About this role
Role Overview
- Develop critical relationships with internal or external customers
- Assist with account management including maintaining customer profiles
- Address sensitive customer questions and concerns regarding shipments and services
- Assist with overseeing the processing of services and customer service commitments
- Track orders and assist with tracing as needed
- Prepare information required for quotes or address potential services
Requirements
- High School graduate or GED; Associates Degree preferred
- Five years of specialized logistics or related operations support experience
- Intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications
Benefits
- Paid Time Off
- 401(k)
- Health insurance
- Discounts on gym memberships
- Employee benefits platform