Review listings, seller behavior, images, descriptions, and transactional signals to identify counterfeit, altered, or misrepresented coins with high accuracy.
Apply deep knowledge of coin authentication, minting characteristics, grading indicators, and known counterfeit patterns to identify potentially problematic listings.
Create, maintain, and continuously improve counterfeit-related knowledge resources, guidelines, and training materials to support consistent and accurate enforcement.
Provide expert insights and real-world examples to improve model prompts, detection logic, and decision frameworks based on observed marketplace trends.
Analyze counterfeit patterns, emerging risks, and enforcement outcomes to inform proactive mitigation strategies.
Partner closely with Legal, Risk, Business, and GCX Operations teams to align on counterfeit risk assessments and execute timely mitigation actions.
Support investigations, escalations, and enforcement actions by providing category-specific counterfeit expertise.
Ensure high standards of accuracy, consistency, and defensibility in counterfeit determinations and documentation.
Identify gaps in tools, processes, and coin-specific knowledge and recommend policy enhancements to strengthen eBay’s counterfeit coin controls.

4+ years of experience in counterfeit enforcement, trust & safety, compliance, risk, investigations, or a related field
Strong understanding of counterfeit risks and marketplace enforcement models
Experience translating expert judgment into operational guidance, knowledge bases, or training materials
Ability to assess risk using images, metadata, and behavioral signals at scale
Ability to synthesize complex information and deliver clear, actionable insights
Strong collaboration and communication skills across legal, technical, and business stakeholders
Comfort operating in a fast-paced, evolving environment

Counterfeit Specialist, Coins

Key skills