Key skills
CAISales
About this role
Role Overview
- Deliver demonstrations that align the NiCE portfolio with the customer’s business challenges.
- Identify all functional and technical challenges of assigned accounts.
- Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs.
- Influence and educate clients that NiCE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value.
- Lead in all technical aspects of the sales process.
- Assist with the definition and execution of successful proof of concepts (POC), where appropriate.
- Actively contribute to a team approach with account executives and overlay teams.
- Able to promptly respond to functional and technical elements of RFIs/RFPs.
Requirements
- 7+ years of experience supporting multiple software products (portfolio sales) and services into sophisticated accounts.
- 1+ years supporting Conversational AI and or Digital Transformation solutions into enterprise accounts.
- Exceptional presentation and demo capabilities.
- Experience customizing and building the storyboard for demos and POC.
- Demonstrated success in achieving strategic deal wins.
- Ability to manage multiple, complex sales opportunities simultaneously.
- Ability to communicate from C-level executives down to Agent/Front Line level employees.
Benefits
- Join an ever-growing, market disrupting, global company.
- Opportunity for endless internal career opportunities.
- Fast-paced, collaborative and creative environment.