Ground Operations Crew – Seasonal, Part-Time

Role Overview

• The Seasonal Ground Operations Crew loads and unloads customer bags
• Operates ground service equipment which includes operation of motor vehicles
• Coordinates the servicing of arriving and departing aircraft
• Helps prepare aircraft cabin for departure
• Assists with ramp service duties including waste disposal and re-servicing of aircraft
• Works, due to operational needs, on a temporary basis (maximum 1,000 hours per year)
• Assists customers when needed, and complies with any ad-hoc requests as needed
• Operates external aircraft equipment
• Tags, lifts, loads and unloads customer bags (in excess of 100 lbs) from baggage compartment of aircraft and baggage system
• Helps prepare cabin for customer boarding and departure
• Assist customers with special needs
• Guides aircraft to and from aircraft parking locations
• Occasionally carry a handheld radio and communicate effectively with proper radio etiquette
• Occasionally assist with loading and unloading mail, small packages and human remains
• Ensure and maintain a safe environment and operation
• Other duties as assigned

Requirements

• High School Diploma or General Education Development (GED) Diploma
• Must be at least 18 years old
• One (1) year of customer service, volunteer or sales experience
• Complete fluency in written and spoken English
• Candidates must complete an assessment that evaluates the job qualifications/characteristics of Adaptability, Safety Orientation, and Teamwork using AI
• or statistically-based scoring.
• Must be able to adhere to JetBlue Uniform Policy Manual Standards
• Able to travel and/or work variable hours, flexible shifts, including holidays and weekends
• Able to follow safety guidelines
• Able to perform under pressure and within fixed time constraints
• Able to work in all types of weather conditions
• Able to make occasional trips to other locations for training or temporary assignment
• Must be able to give and receive verbal communication
• Must be able to use handheld radios and headsets to communicate with the cockpit, dispatch, and other crewmembers
• Maintaining a positive, good-natured attitude is essential
• Able to lift, push, and pull objects up to up to fifty (50) pounds frequently, and one hundred (100) pounds occasionally
• Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
• Depending on location, may need to acquire and maintain a United States Customs Clearance
• Possess and maintain a valid Driver’s License and a driving record from the state of your primary residence that meets JetBlue Airways insurance standards
• Available for overnight travel (10%)
• Must pass a ten (10) year background check and pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship
• For internal candidates, good standing in attendance performance and safety