Customer Service Representative II

Role Overview

• Build and maintain relationships with customers
• Organize and prepare quotation proposals and review customer orders for acceptance
• Provide support and back up to field sales and customers on product needs
• Ensure timely and successful delivery of our solutions according to customer needs and objectives
• Research and resolve Accounts Receivable issues
• Prepare final quotations to customers, including organizing commercial and technical requirements

Requirements

• BA/BS in Business or Marketing related fields
• 2-4 years customer service experience preferred
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communication skills
• Proven ability to manage multiple projects at a time while paying strict attention to detail

Benefits

• Professional development opportunities
• Health insurance
• Flexible work arrangements
• Paid time off